Veiler Terms of Service

Effective: 16 August 2026 Last revised: 1 September 2026

These Terms of Service (the “Terms”) set out the conditions for using the iOS application “Veiler” (the “App”) provided by Hiroki Kataoka (“we”, “us”). You are asked to agree to these Terms when you first launch the App. If you do not agree, you cannot use the App.

These Terms are a translation provided for convenience. The Japanese version is the original and governs in the event of any discrepancy: 利用規約.

1. Scope

  1. These Terms apply to every aspect of the relationship between us and you in connection with the App.
  2. How the App handles privacy is governed by the separate “Veiler Privacy Policy”, which forms part of these Terms.
  3. Use of the App obtained through the App Store is also subject to Apple’s “Apple Media Services Terms and Conditions” and Apple’s standard End User License Agreement (EULA). Where these Terms conflict with those, Apple’s terms prevail as regards the use of that service.
  4. The App asks you to agree to these Terms and to the Privacy Policy when it is first launched. If you agree, the revision date of the Terms you agreed to is recorded on your device. That record is never sent to us. The fact that agreement took place may, however, appear as an anonymous aggregate in the usage records described in section 2.4 of the Privacy Policy.

2. What the App is

The App keeps photos and videos on your device and provides locking by passcode and biometrics, organisation into albums, and export and sharing. We operate no server of our own to hold what you store; your data is kept on your device.

The paid “Veiler Pro” plan allows iCloud sync to be enabled per vault. Where it is enabled, the contents of that vault are encrypted and stored in the App’s own area of the iCloud account tied to your Apple ID. Sync is off by default, and you choose whether to enable it for each vault.

The free plan displays advertising in the App. How information is handled in connection with advertising is set out in the Privacy Policy. No advertising is displayed on Veiler Pro.

3. Fees and subscriptions (auto-renewing)

  1. In addition to the features available free of charge, the App offers the following paid plans.
    • Veiler Pro: iCloud sync, removal of advertising, more than one vault, hiding a vault from the list, no cap on albums or items, the access log, shake to lock, video speed and looping, a 30-day trash, and other additional features. It is sold as a monthly or yearly auto-renewing subscription, or as a one-time purchase (Veiler Lifetime).
    • Ad-free: a monthly auto-renewing subscription that removes the advertising and nothing else. The caps on vaults, stored items and albums, and the absence of iCloud sync, are the same as on the free plan.
  2. Every plan is sold through Apple’s In-App Purchase. Prices are as displayed on the App Store. The monthly and yearly plans and the ad-free plan are auto-renewing subscriptions, to which 3 to 5 and 7 below apply. The one-time purchase (Veiler Lifetime) does not renew and does not expire.
  3. Automatic renewal: unless auto-renewal is switched off at least 24 hours before the end of the current period, the subscription renews automatically and the same amount is charged. The renewal charge is made within the 24 hours before the end of the current period.
  4. Cancellation: you cancel a subscription (switch off auto-renewal) yourself, from your device’s App Store account settings. We cannot cancel on your behalf. After cancelling, paid features remain available until the end of the billing period that has already begun.
  5. Restoring purchases: when you change device or reinstall, the App’s “Restore purchases” feature restores purchases made with the same Apple ID.
  6. Refunds: payment is processed by Apple. Whether a refund is available, and the procedure for it, follow Apple’s policies and are handled through Apple. As a rule, we have no authority over refunds.
  7. Price changes: we may change prices in the future. Price changes for existing subscriptions follow the procedures Apple sets, including advance notice and consent where required.
  8. Free trial: the monthly Veiler Pro subscription may include a 7-day free trial for first-time subscribers. Unless cancelled at least 24 hours before the trial ends, it converts automatically into a paid subscription and the fee is charged. Nothing is charged if you cancel during the trial. Whether a trial is offered, and on what terms, may change without notice.
  9. After a subscription ends: when a subscription ends and you move to the free plan (the one-time Veiler Lifetime purchase does not end) and the device holds more than one vault, you choose the one vault to keep using. The vaults you do not choose can only be exported in full, deleted, or locked. Their contents are kept intact unless you delete them, and returning to Veiler Pro makes them fully usable again.

4. Prohibited conduct

You must not do any of the following when using the App.

  1. Anything that violates the law or public order and morals.
  2. Storing, exporting or sharing content that violates the law through the App, including illegal images, videos or documents such as child sexual abuse and exploitation material (CSAE/CSAM).
  3. Infringing the intellectual property, privacy, reputation or other rights and interests of others.
  4. Attempting unauthorised access to, reverse engineering of, or tampering with the App or its related systems, or any other improper use (except as permitted by law).
  5. Using the App in a manner or for a purpose we did not intend.

We do not monitor what is stored in the App and ordinarily cannot know its contents. Where storage of illegal content comes to light, however, we may take such action as the law requires. Reports and enquiries about illegal content may be sent to kyataoka.deve@gmail.com.

5. Disclaimers (important notes about your data)

  1. A forgotten passcode: your passcode is yours to manage. We do not hold it and cannot recover or reset it. If you forget it, the data in that vault may become inaccessible.

  2. Loss of data (important): if any or all of your data (including stored photos, videos and documents and their organising information) is lost or corrupted in connection with your use of the App, we accept no liability whatsoever, except where caused by our wilful misconduct or gross negligence. Preserving and backing up your data is your own responsibility.

    Loss or corruption may arise from causes such as the following, and this list is not exhaustive.

    • Loss, theft, failure or resetting of the device, or deletion (uninstallation) of the App
    • Updates to iOS or to the App, or insufficient free space on the device
    • Defects in the App, unintended behaviour, or unexpected termination
    • Insufficient iCloud storage, network conditions, the state of the Apple ID, or changes or failures on Apple’s side
    • Deletion of data in iCloud, whether by you or by a third party with access to your device or Apple ID
    • A forgotten passcode (as above, we cannot recover it)
    • Your own actions, such as deleting, overwriting or exporting

    Data in a vault without iCloud sync enabled is stored only on your device. Keep a backup of anything important outside the App as well, using the App’s export feature or similar. The App is not designed to be the only place your data exists.

  3. About iCloud sync: iCloud sync depends on the iCloud service Apple provides. Sync or restoration may not occur, or may be delayed or fail, because of insufficient iCloud storage, network conditions, the state of the Apple ID, or changes or failures on Apple’s side. We do not guarantee the preservation or restoration of data through iCloud sync. Note that a copy stored in iCloud is not deleted by uninstalling the App; the Privacy Policy explains how to delete it.
  4. No warranty: the App is provided as is. We do not warrant that it is fit for any particular purpose, that it will operate without interruption or error, or that data will always be preserved.
  5. Limitation of liability: we accept no liability for loss or damage arising from your use of, or inability to use, the App, except where caused by our wilful misconduct or gross negligence. Where the Consumer Contract Act or any other mandatory law does not permit our liability to be excluded in whole or in part, this clause applies only to the extent consistent with that law.

6. Intellectual property

Intellectual property rights in the App and its accompanying programs, designs and trade marks belong to us or to the rightful owners. These Terms grant you a non-exclusive right to use the App in accordance with them, and do not assign or transfer those rights. Rights in the content you store in the App belong to you or to the rightful owner.

7. Use by minors

Minors should use the App with the consent of a parent or guardian. The same applies to purchasing a paid plan.

8. Changes to the App and discontinuation

We may change the App’s contents, add or remove features, or discontinue it, without prior notice to you. We accept no liability for loss or damage arising from this, except where caused by our wilful misconduct or gross negligence.

9. Changes to these Terms

We may change these Terms where we judge it necessary. Where a change is significant, we will announce it in the App or where these Terms are published. Continuing to use the App after a change constitutes agreement to the changed Terms.

10. Governing law

The interpretation and application of these Terms are governed by the law of Japan. Where mandatory consumer protection provisions of the law of your country of residence apply, however, those provisions prevail.

11. Contact

For questions about these Terms, please contact: